2. Are there any additional fees for using the payment plan?
Yes. There will be a 5% charge included in the payment plan. These additional charges are to cover the costs of administering the payment plans.
3. How will I be billed?
When you complete the Google Form, you will choose the option for the payment plan. These invoices will be sent out within 14 days of you registering.
- If you choose Paypal, you will receive an invoice from Paypal for the first payment. The remaining invoices will be sent to you on the dates listed above.
- If you choose EMT, you will be provided with one invoice that shows the payments and the due dates. As we have a small team to manage this, we ask that you note the payment dates you’ve requested and make payments on the due date.
The invoices will be sent to the email that you used when you placed your original order. If you use a Gmail account, be sure to look for the invoices as both the SCT and PayPal invoices end up in the Promotions or Spam tab. All invoices are due upon receipt. Failure to pay the invoices within 48 hours could lead to you losing your spot or incurring additional fees to cover the administration fees. If all payments are not received by the various event ship dates, we will not ship your event kit until payments are received.
4. Can I get a refund?
While we cannot offer refunds, you are welcome to make arrangements to give or sell your space to a friend! Please just let us know at least 2 weeks before the event opens. It will be up to the person transferring their registration to ensure the kit materials are shipped to the person purchasing the registration.
If there is a waiting list once registration is closed and you can no longer attend, there will be a $25 administration fee for us to find a replacement attendee from the waiting list. We cannot guarantee we will be able to find a replacement.
5. If I have any questions, who do I contact?
If you have any questions about the payment plan or the event, please contact Jen at email@example.com.